Privacy Policy
Last updated: Dec 19, 2025
ASCENDX MEDIA TECHNOLOGIES PTE. LTD. (“AscendX”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal data. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use our services.
This Privacy Policy applies to:
- The AscendX website located at https://ascendxnow.com (the “Website”), and
- AscendX’s publisher monetization platform, including our software development kits (SDKs), server-side services, and related technologies (the “Services”).
1. Who We Are
Legal entity:
ASCENDX MEDIA TECHNOLOGIES PTE. LTD.
21 Merchant Road, #04-01
Royal Merukh S.E.A
Singapore 058267
AscendX provides a unified SDK and server-side advertising platform that enables mobile app and game publishers to monetize their inventory and connect with demand partners such as SSPs, DSPs, and advertising exchanges.
2. Scope and Roles
Depending on the context:
- Website: AscendX acts as a data controller for personal data collected via the Website.
- Services: AscendX generally acts as a data processor on behalf of publishers, processing data strictly in accordance with publisher instructions and applicable agreements.
3. Information We Collect
3.1 Information Collected via the Website
We may collect:
- Personal information: name, company name, email address, phone number, and other information you voluntarily provide via contact forms or inquiries.
- Technical information: IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
- Cookies and similar technologies: used for website functionality, analytics, and performance monitoring.
3.2 Information Processed via the Services
When publishers integrate AscendX SDKs or server-side services, we may process information such as:
- IP address and general location (e.g., country or region)
- Device and application information
- Advertising identifiers or equivalent technical identifiers
- Ad request and response data (e.g., bid requests, bids, impressions)
AscendX does not determine the purposes of such data independently and processes it solely to provide the Services to publishers.
4. How We Use Information
We use information to:
- Operate, maintain, and improve the Website and Services
- Respond to inquiries and provide customer support
- Communicate with business partners and publishers
- Perform analytics, monitoring, and security functions
- Comply with legal and regulatory obligations
5. Disclosure of Information
We may share information with:
- Service providers (e.g., hosting, analytics, security, cloud infrastructure)
- Business partners and demand partners, in aggregated or technical form, as required to deliver advertising transactions
- Affiliates, where applicable
- Authorities or legal advisors, where required by law or to protect legal rights
We do not sell personal data collected via the Website.
6. Cookies and Tracking Technologies
The Website uses cookies and similar technologies to:
- Enable core website functionality
- Analyze traffic and usage patterns
- Improve performance and user experience
You can control cookies through your browser settings. Disabling cookies may affect certain website features.
7. International Data Transfers
AscendX operates globally. Information may be transferred to and processed in countries other than where it was collected, including Singapore and other jurisdictions where our partners or service providers are located. Appropriate safeguards are applied where required by law.
8. Data Security
We implement reasonable technical and organizational measures to protect information against unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law or contractual obligations.
10. Children’s Privacy
The Website and Services are not directed to children under the age of 13, and AscendX does not knowingly collect personal data from children.
11. Your Rights
Depending on applicable law, you may have rights to:
- Access your personal data
- Request correction or deletion
- Object to or restrict certain processing activities
Requests can be submitted using the contact details below.
12. Third-Party Websites and Services
The Website may contain links to third-party sites. AscendX is not responsible for the privacy practices or content of such third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
Email: privacy@ascendxnow.com
Address:
ASCENDX MEDIA TECHNOLOGIES PTE. LTD.
21 Merchant Road, #04-01
Royal Merukh S.E.A
Singapore 058267
